How’s that for an attention-getting headline?! I promise, though: it’s not click-bait. I really do think you’ll find my thoughts below to be incredibly valuable to making your marketing more successful. It’s even simple and straightforward advice. Unfortunately, that doesn’t make it easy …
Marketing Is About Them, Not You
You may think that the secret to successful marketing is making it clear how great you are and how incredible whatever you’re offering is.
Nobody cares.
What they care about of course, is what’s in it for them. As I am fond of saying,
Your prospects don’t care about you.
Your prospects don’t even care about what you do. Your prospects care about what you can do for them.
If you ignore this basic truth, your audience will ignore your marketing unless your marketing focuses on sexy models, cute puppies, or gurgling babies. Or, maybe, chocolate …
To be successful, your marketing must make it clear how your product or service benefits your prospect.
Marketing Must Relate to You
That said, your marketing can’t just be about your target audience’s concerns. It has to relate back to what you do. You must demonstrate your value, experience, and expertise.
Of course, saying you’re great and having someone believe it are two different things. There are a lot of different ways to go about this — showing rather than telling, for example — but most critical is making sure that you’re not the star of your marketing story.
In movie terms, you’re the trusty sidekick whose behind-the-scenes brilliance makes it possible for the heroine to save the day.
To be successful, your marketing must demonstrate the value you provide.
Marketing Must Encourage Action
Presenting benefits and demonstrating value is all well and good, but your marketing must also move prospects along on their buying journey. Whether your marketing is digital or traditional, it must include calls to action.
These include things like simple clicks through to the next piece of content you’d like a prospect to include, downloadable PDFs and email signups, appointment scheduling forms, and “call now” buttons.
To be successful, your marketing must move website visitors to become prospects, prospects, to become leads, and leads to become customers.
Whose Language Are You Speaking?
Finally, it’s critical that you speak your prospect’s language.
Have you ever walked into a hardware store holding some broken item and found yourself saying to the helpful person behind the counter, “My whozits is on the fritz and I think it’s because this little thingamabob here hanging off the doohickie is broken?”
A really helpful employee is going to help you fix your problem, maybe even without teaching you that your lower glide assembly needs a new flange to keep the pinion in place. She will recognize whether that knowledge is important to you or not.
You need to do the same with your prospects. Some will want to understand everything they can about your solutions. Others will just want to know that they’ve found the solution that will most efficiently and effectively solve their problem.
To be successful, your marketing must be written in the language your prospects prefer.
I don’t think anything above qualifies as rocket science. It’s all pretty simple, even if it’s not necessarily easy to implement. Either way, it is most definitely worth the effort if you seek strong results from your marketing efforts.
Hey Andrew, you hv kept your promise made at the beginning of this article. I appreciate that! What you have said sounds brilliantly simple stuff, hence its simply brilliant. I am currently launching a B2B industrial marketing services business and I am glad I am on the right track. Cheers!