Do you know any conflicted laggards? Disinterested laggards? Reluctant followers? Sure you do, but that’s probably not what you call them. Those are the psychographic profiles used by Gartner to…
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Selling to IT Using Video? How AI Can Help
Every technology buyer’s journey involves watching videos. If you’re involved in budgeting and producing those videos, you’re probably looking for ways AI can help. I think you can get the…
Read MoreHow to Use AI to Organize Content and Accelerate the Customer Journey
More than 80% of today’s buying journey is driven by independent research and internal buying group discussions. Not only does that require companies to generate lots of digital content to…
Read MoreHow to Speed Up the Customer Journey
81% of B2B buyers prefer digital channels to face-to-face encounters 63% of B2B buyers disregard content that is not personalized to their interests, needs, industry, or role More than 80%…
Read MoreMaking Your Brand Sound Better
How your brand sounds matters a lot more since digital selling and online interaction became the norm. Even the audio quality of routine online meetings can leave a lasting impression…
Read MoreProduct demos, video libraries, and customer experience
It’s clear that B2B buyers want a B2C-like experience. A 2021 Bain & Company survey found that 92% of B2B buyers prefer virtual sales interactions. B2B buyers want sellers to…
Read MoreOur New Digital Selling Reality Needs More Empathy
In September 2019, “A Brief History of Digital Transformation” published by ContentStack looked forward to a near future (2020) where “50% of The Global 2000 will see most of their…
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