There are times that customers aren’t easy to engage. It takes various marketing strategies and persistence to reach your audience and boost sales. Doing the opposite – flooding customers with…
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The Digital Enterprise
SearchChat Podcast: A Data Backlash Is Coming
There’s a serious need for changing the way we deal with customer data. How you can use data and still maintain a good relationship with your customers, even among the…
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4 Automation Tools to Save You Time
While a backlog of emails can ignite stress, have no fear—you are not alone. Email automation platforms are key to sustain a growing business. Today, email automation tools are designed…
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Innovation Security in the Age of Hacking
In September 2016, Verizon was in talks with Yahoo! about their anticipated acquisition when Yahoo! was obliged to announce that it had been the victim of the biggest data breach…
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How are you managing the changing nature of B2B customers?
What do customers want, and are you delivering? Ask a business executive and they’ll tell you that everything they do is for their customers. Which is all well and good,…
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You Have More Employee Advocates Than You Think
The following is a sponsored article from our partner, GaggleAMP A common excuse to pursue an employee advocacy strategy is that people don’t think their employees want to be part…
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Voice Engine Optimization’s Growing Importance
While VEO — voice engine optimization — isn’t critical yet for most B2B businesses, it’s importance is clearly growing, even for those firms thataren’t currently feeling its impact. To date,…
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How AI is Changing the Restaurant Industry
Artificial intelligence (AI) is rapidly breaking into almost all sectors of society, and the restaurant industry is no exception. Here are six ways AI is reshaping how the restaurant industry…
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Customer Support: How AI is Changing the Game
AI has managed to revolutionize many industries from tech, to business and healthcare. Specifically, the role of AI in customer support (CS) has continued to expand. Once a reactive team…
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The 5 Problems That AI and High-Tech Kill in Logistics
Artificial Intelligence is known as a problem-killer for businesses. It’s especially true for logistics with its variety of interconnected business processes and complex tasks. No wonder a lot of companies…
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