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More on Audio Search

Just a few days after I blogged about Podzinger, John Battelle has a story about Nexidia, an interesting search engine because it uses a different approach. While Podzinger uses speech recognition technology to translate audio into words and then indexing them using standard text retrieval techniques, Nexidia skips the speech recognition step—storing each sound as a phoneme (a unique speech sound) and indexing all phonemes.


I know a lot about text retrieval technology, but not much about audio information. So, I need to make some educated guesses about the advantages of Nexidia’s approach.
My guess is that by translating the search words entered as text to phonemes, the matching process is far more reliable because translating text to phonemes is far more accurate than translating phonemes to text (speech recognition). Why is this true? One reason, especially important in search applications, is proper names are frequently missing from speech recognition dictionaries and so are often recognized incorrectly or not at all. Any word that is not correctly recognized won’t be matched at search time to its correct counterpart.
For applications where searchers are typing their search queries as text, I would think that a drawback to Nexidia’s approach would be that speech recognition would still be needed to display the title and text of the audio file in the search results page. If Nexidia truly finds the best matches, however, searchers would still be better off, because speech recognition approaches have the same problem. Basically, a speech recognition approach has errors in both matching and snippets while a phonemic approach has those errors only for snippets.
Now, the basis for the claims of superiority for a phonemic approach is that it is more accurate than speech recognition, which also may be changing. David Nahamoo, a colleague at IBM, is demonstrating far more accurate speech recognition than has been seen before. As with most competing technical approaches, it’s hard to tell which approach will work better, but there certainly seems to be a lot of innovation around audio search, which ends up good for searchers and for search marketers looking to attract visitors to their podcasts and other audio content.

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Mike Moran

Mike Moran is an expert in digital marketing, search technology, social media, text analytics, web personalization, and web metrics, who, as a Certified Speaking Professional, regularly makes speaking appearances. Mike’s previous appearances include keynote speaking appearances worldwide. Mike serves as a senior strategist for Converseon, an AI powered consumer intelligence technology and consulting firm. He is also a senior strategist for SoloSegment, a marketing automation software solutions and services firm. Mike also serves as a member of the Board of Directors of SEMPO. Mike spent 30 years at IBM, rising to Distinguished Engineer, an executive-level technical position. Mike held various roles in his IBM career, including eight years at IBM’s customer-facing website, ibm.com, most recently as the Manager of ibm.com Web Experience, where he led 65 information architects, web designers, webmasters, programmers, and technical architects around the world. Mike's newest book is Outside-In Marketing with world-renowned author James Mathewson. He is co-author of the best-selling Search Engine Marketing, Inc. (with fellow search marketing expert Bill Hunt), now in its Third Edition. Mike is also the author of the acclaimed internet marketing book, Do It Wrong Quickly: How the Web Changes the Old Marketing Rules, named one of best business books of 2007 by the Miami Herald. Mike founded and writes for Biznology® and writes regularly for other blogs. In addition to Mike’s broad technical background, he holds an Advanced Certificate in Market Management Practice from the Royal UK Charter Institute of Marketing and is a Visiting Lecturer at the University of Virginia’s Darden School of Business. He also teaches at Rutgers Business School. He is a Senior Fellow at the Society for New Communications Research. Mike worked at ibm.com from 1998 through 2006, pioneering IBM’s successful search marketing program. IBM’s website of over two million pages was a classic “big company” website that has traditionally been difficult to optimize for search marketing. Mike, working with Bill Hunt, developed a strategy for search engine marketing that works for any business, large or small. Moran and Hunt spearheaded IBM’s content improvement that has resulted in dramatic gains in traffic from Google and other internet portals.

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