Biznology
Where business and technology create a winning customer experience.

I spoke at the Gilbane conference yesterday (you can download my slides on semantic...

I had to finish a magazine column last night while I...

My new book got a nice review in the Miami Herald the other day,...

One of the nicest things about Internet marketing is that so many of...

Everyone wants to be seen as green these days, and if you haven't been paying attention...

My dad sometimes asked, "Are you looking for a problem?" He wasn't a search...

A few months ago, I wrote about online panels, and I am finding...

Nobody ever wants to make a mistake. From the time we are children, we get corrected....

I was given the opportunity by Bulldog Reporter to kick off their all-day event...

Webinars

video

My webinar yesterday was about the dangers of social media listening. It just happened again. You’re staring at the dashboard of that slick social media...