Biznology
Where business and technology create a winning customer experience.

I spoke at the Gilbane conference yesterday (you can download my slides on semantic search). I fielded a number of interesting questions, but...

I had to finish a magazine column last night while I was sitting alone in my hotel room and I decided to buy an...

My new book got a nice review in the Miami Herald the other day, and I am proud of that. But I am even...

One of the nicest things about Internet marketing is that so many of...

Everyone wants to be seen as green these days, and if you haven't been paying attention lately, you might assume that Toyota is in...

My dad sometimes asked, "Are you looking for a problem?" He wasn't a search marketer—just a dad from Brooklyn—and he didn't mean the same...

A few months ago, I wrote about online panels, and I am finding more and more marketers moving their market research online. I...

Nobody ever wants to make a mistake. From the time we are children, we get corrected. We are told how to do better. For...

I was given the opportunity by Bulldog Reporter to kick off their all-day event in New York City today, where they are helping veteran...

Webinars

video

With the rise of smart phones and social media, it can be easy to overlook the central role your website should be playing in...