Biznology
Where business and technology create a winning customer experience.

I am taking two weeks off—I won't be back in the saddle until September 4, the day after the U.S. Labor Day holiday. On...

The other day, I wrote about how small businesses must specialize to succeed on the Web. Today, I read Seth Godin say...

It's one thing to exhort people to do it wrong quickly. It's quite another to tell them how. And one of the toughest...

Most of you know that I do a lot of teaching and speaking on the subject of search marketing, and that my approach is...

There's a secret about Internet marketing. Some small businesses are ecstatic about their success on the Internet, but others can't seem to get any...

From the day I started my Web site years ago, one of the most popular features of the site has been my Skinflint's Guide...

George Colony of Forrester has a quick and interesting read for what he tells CEOs on Web 2.0 (free registration required). I agree...

For all those who keep waiting for Internet marketing to replace TV, there was an interesting story in eMarketer today that shows how...

Today we reveal the winner of our latest contest to provide Do It Wrong Quickly case studies. Jerry Saveriano submitted a fact-filled story...

Webinars

video

My webinar yesterday was about the dangers of social media listening. It just happened again. You’re staring at the dashboard of that slick social media...