End-of-the-year predictions are a dangerous business. I will take the risk and just hope that at the end of 2018, no one looks back to call me on it! B2B…
Read Moreease of use
Correct first, then easy
It’s timeworn advice: Make it easy for the customer. Be easy to do business with. Staples has driven it’s whole brand image around that easy button. And, like most advice,…
Read More