How do you horrify a tough editor? Just let him know that an inviolate grammar rule no longer matters. When the Associated Press told editors at the American Copy Editors…
Read MoreDigital native
Customer experience and digitalization
When “everything becomes digital,” private, public, and civil institutions become more dependent on information systems and more vulnerable to attack by sophisticated cyber-criminals, political “hacktivists,” nation-states, and even their own…
Read MoreHindsight 20/20 Series: 2. Beware of the social digital divide(s)
This is part 2 of the Hindsight 20/20 series. Part 1, “Your choice of social platform does matter”, is here. This month’s post discusses the inevitable clash of cultures between…
Read More
