A fun part of being a consultant is that clients always ask me questions. I have always loved to help people with problems, so it works out well fro me….
Read MoreMike Moran
Why is a razor smarter than a RAZR?
I spend a lot of time stressing over why Web sites are too difficult to use, and that’s time well spent, of course, because we need to make it easy…
Read MoreWhy Google’s not worried about search market share
I am in the search marketing business, so I might have more interest in it than the average marketer, but perhaps you noticed too. Every month, I pay attention to…
Read MoreWhat stops you from buying?
In today’s difficult economic times, there’s all sorts of discussion about how consumers have stopped buying. And it makes a lot of sense that when someone has lost a job,…
Read MoreAre you really making the customer experience easy?
My wife recently had a great experience on the U-Haul Web site, and she never went near renting a truck. You might be surprised to know that U-Haul sells packing…
Read MoreDon’t make your small company look like a big company
As customers become more demanding, small businesses are naturally trying to provide the same kinds of perks that customers get from their larger competitors. But how did a recent service…
Read MoreGet inspired to blog with Blog Blazers
I frequently recommend to clients that they should start a blog. Not to every client, mind you–blogs aren’t for everyone–but many companies should. Sometimes, I can help them, but there…
Read MoreDiane Hessan of Communispace on virtual communities
Have you ever wondered how a business can get its customers to willingly talk about what they think? Have you questioned whether it’s possible to entice your customers to become…
Read MoreIf it says it’s not spam, it really is
I work with lots of Internet marketers, and many of them get confused about exactly what they should do. Others give up on what they should really be doing, and…
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