Biznology
Where business and technology create a winning customer experience.

In these economic times, you can be forgiven if you're always looking for the next big thing. It's only natural to be alert for...

Anyone with agency experience will tell you how sick they are of the phrase, "It's like comparing apples...

The nice thing about the Internet is that your business need never close--you can serve customers every minute of every day. The bad thing...

The Internet is famous for fracturing the...

I've written extensively in the past about multivariate testing, but I haven't had many opportunities to interview a veteran of this important Internet...

Sitemaps can be a critical tool in getting your site fully indexed in the search engines. But what happens when you're sitemap is wrong?...

As marketers try to find ways to join the conversation enabled by social media, they face the challenge of scale. The virtual third...

Webinars

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With the rise of smart phones and social media, it can be easy to overlook the central role your website should be playing in...