Lesson for leaders How can publishers switch from being disrupted to exponential growth that disrupts others? In a growing range of businesses, exponential growth disruption wins. When an exponential competitor…
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The case for customer reactivation
As marketing advances, most professionals are well aware by now of the importance of retention and reactivation in optimizing the value of the customer base. The facts are clear: we…
Read MoreMarketers must be mindful of the software ecosystem
It’s a brave new world for marketers. When I started in this business, it would have been hard to find two teams with less in common than the IT team…
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