As an adjunct professor, I get to teach my students about marketing. One of the discussions we have is around the difference between marketing and sales. I take care to…
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Attack of the Customers: Why Critics Assault Brands Online & How to Avoid Victimization
Yesterday’s Biznology® Webinar by Paul Gillin was about how to prepare for and prevent social media attacks on your brand. That Facebook page you set up to promote your business might just become your biggest headache.
Read MoreListening sites a marketer should know about
What are your customers saying behind your back? Marketers spend a lot of time wondering how to get inside the customer’s head. In the past, this meant phone surveys, customer…
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