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Do we want to measure time spent?

Andy Beal and Bryan Eisenberg are both asking good questions about the new “time spent” metrics that Neilsen/Netratings is introducing. Andy wants to know how time spent is calculated (good…

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Search marketing for direct marketers

Yesterday, I presented to the Direct Marketing Association at their B2B Marketing Conference on the subject of Return on Search Marketing Investment. I love talking to direct marketers, because they…

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Free site search just got better

I was excited back in December when we announced IBM OmniFind Yahoo! edition, a free search engine that handles up to half a million documents and is extremely simple to…

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Organic search benchmarking

I was really taken aback today when I presented at Search Engine Strategies today in New York. I remember the first one I attended back in 2001 in Boston—there were…

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Online market research

Everyone knows about SurveyMonkey and Web analytics programs, but I heard about something new (at least to me) last week—online market research. I attended an AMA Webcast on Community Marketing…

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