Biznology
Where business and technology create a winning customer experience.

Image by Pete Prodoehl via...

If you've been working on the Web for more than a couple of years, you know that predicting that the mobile Web will take...

Image via Wikipedia People have been talking about social search...

It's starting to happen at a more and more rapid pace. The sheer amount of information and opinions and data and whatever else you...

I served as a panelist at the SUPERCOMM Digital Broadband Forum in Chicago today, at a session entitled "The Engaged Consumer." The discussion was...

As someone who left the corporate world a year ago to pursue a new path in Internet marketing, I am often approached by people...

You've probably felt that awful feeling in the pit of your stomach. It's another new "must do" Internet thing that you feel compelled to...

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With the rise of smart phones and social media, it can be easy to overlook the central role your website should be playing in...