If you read my post the other day, “Are You Helping or Selling?” you understand how I feel about solving your customers’ problems instead of just trying to sell them…
Read MoreMike Moran
Weak, BusinessWeek
I have to admit at the outset that I have always loved BusinessWeek Magazine. It’s not as thick as it used to be, but I consistently find it full of…
Read MoreAre you helping or selling?
If you read my monthly newsletter the other day, you understand that I think that the Web is ushering in a new way of communicating with customers. Instead of the…
Read MoreBig company search marketing
I was reading an excellent post today by David Meerman Scott on EMC’s troubles with search marketing. I work for IBM, so EMC is a competitor of ours, but I…
Read MoreTesting designed to annoy customers
Regular readers know that “do it wrong quickly” is my way of telling marketers to test, test, and test again. Most of the risks associated with mistakes in off-line media…
Read MoreBit Literacy
I am not the most organized person in America. OK, OK, I am a mess. Always have been. I’m the kind of person that started to read Getting Things Done,…
Read MoreLots of blog changes
I introduced a few changes to the way this blog works yesterday while still perfecting the remainder today. You probably notice that it looks a little different because I finally…
Read MoreDoing well by doing good
If you’re old like me, you remember the 1980s as a decade where people said that “greed is good.” The U.S. president talked about how wealth would “trickle down” from…
Read MoreGone fishing
All right, all right, it’s just an expression. I’ve only gone fishing twice in my life and I am not going to go ice fishing in New Jersey while I…
Read MoreSearch marketing is direct marketing
One of the things I try to do sometimes in my blog is to reiterate the basics. I know that some of you are experts, but I keep seeing experts…
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