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Web marketing is like cooking

My wife is a great cook. Not just good. She’s an outstanding cook. I mean restaurant quality. When we first got married, she learned that I loved Indian food, so…

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Making the free thing work

Last week, I criticized BusinessWeek for an article that told small businesses to steer clear of Web 2.0, which I think is bad advice. Thinking about it, I do understand…

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Weak, BusinessWeek

I have to admit at the outset that I have always loved BusinessWeek Magazine. It’s not as thick as it used to be, but I consistently find it full of…

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Are you helping or selling?

If you read my monthly newsletter the other day, you understand that I think that the Web is ushering in a new way of communicating with customers. Instead of the…

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