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Measuring brand awareness for free

Often, I work with marketers who aren’t ready to expand their horizons to Internet marketing. They remain mired in the old TV and print habits, religiously comissioning expensive surveys to…

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Brighter, cleaner, cheaper marketing

I spoke before an interesting group last night at the Westchester Advertising Club, a 40-year-old organization of marketers from that suburban county north of New York City. My slides for…

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The secret of good copy

It would be annoying for me to link to grokdotcom every day, so I don’t. But if you don’t have it in your regular rotation of RSS feeds, what are…

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Adobe Luminaries webinar

Steve Gehlen of the Internet Strategy Forum brought me to the attention of the folks at Adobe who run the Luminaries series of Webinars, and I was honored to deliver…

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10 tips for Internet marketing

I thoroughly enjoyed participating in the Online Marketing Update held at the Darden School of Business at the University of Virginia yesterday. Corporate executives rubbed shoulders with MBA students and…

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Online reviews mean sales

Earlier this year, I asked whether manufacturers would post product reviews. Many retailers are doing it, of course, but too many manufacturers think allowing their customers to review their products…

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Ask for help from your critics

I’m still in the middle of reading Outside-in Software Development, which reminded me that one of the easiest ways to improve a software product is to involve customers who hate…

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