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Efficiency or effectiveness?

We all have trade-offs to make in our businesses between the efficiency of doing something the best and the effectiveness of doing the best thing. Obviously, we’d always want to…

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Looking for bloggers

I’ve been toying with the idea of opening up my blog for regular contributors, so readers can get a voice other than mine and get it more frequently than I…

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Interview for BtoB Magazine

I know that I usually do one (usually substantial) post each workday, but I am doing something different today, with a few short posts that clean up some stuff that…

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Treating people like potatoes

If you find yourself losing your temper and otherwise treating employees, or colleagues, or suppliers like they have no feelings, you might be losing them mentally. They might noy be…

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An ending and a beginning

30 years is a long time. If I didn’t know better, I’d suspect that I was getting old. A few months ago, I wrote about my experience taking a couple…

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