So many of us rely on customer ratings and reviews when we make online purchases, but B2B sites hardly ever use them. As odd as that seems, it’s even more…
Read MoreMike Moran
How do you find keywords in a specialized industry?
I’m still fielding questions that came up in my Webinar a couple of weeks ago. (If your question hasn’t been answered yet, contact me to ask it again.) Today’s revolves…
Read MoreSentiment analysis: Naughty or nice?
Some of you know that I’ve been working in text analysis technology for over 20 years. I started out working on search technology, spent time in news analysis, text categorization,…
Read MoreThe end of public relations spam?
I’ve been writing more and more lately about how the Internet is affecting public relations, including last month’s newsletter on counting clips, but today I want to talk about another…
Read MoreCould you create a World Wide Rave?
David Meerman Scott, best-selling author of The New Rules of Marketing and PR, is at it again. His new book, World Wide Rave, is a quick read with an important…
Read MoreHow do you start with paid search?
I’m answering a few more questions from last week’s Webinar today. (There were a couple of questions that I didn’t understand, so if you don’t see your question answered in…
Read MoreDoes cleaning out cookies stop personalization?
I did a 90-minute search marketing Webinar for the folks at What’s Working Now and Conference Call University last week. There were so many questions at the end that I…
Read MoreMarketing people pay for
Christian Carlsson sent me a very interesting article today in AdAge, showing how Kraft Foods is getting customers to pay for an application, view ads, and then go out and…
Read MoreHow do I get links to my web site?
Do you struggle with attracting links to your site? Most small businesses (and more than a few large ones) have the same problem. A ski shop owner contacted me recently…
Read MoreTesting designed to annoy customers redux
About a year ago, I was upset by a company that blamed its annoying behavior toward customers on “market testing.” Well, I just ran into another one. I won’t name…
Read More