I’ve mentioned before that Jared Spool’s studies show that people who use Web site search succeed just 34% of the time. Why are searchers so disappointed in Web site searches?…
Read MoreMike Moran
New York search marketing class
If you live in the New York city area, you might be interested in a three-hour crash course in search marketing I’m teaching at the Learning Annex this Tuesday evening….
Read MoreWhat’s your site search costing you?
When we announced the IBM OmniFind Yahoo! Edition, our free search engine software, there was a minor dustup in the blogosphere about what “free” means. OK, we admit it. You…
Read MoreThe web improvement paradox
We all want to improve our Web sites, right? Unfortunately, customers don’t always want your site to improve. Your customer’s actual needs may differ from what you think they need….
Read MorePodZinger searches YouTube audio
I’ve written in the past about the neat audio search of PodZinger, but I don’t think they’ve gotten much attention yet. This announcement, that PodZinger now can search the audio…
Read MoreShoot your video podcast
Video podcasts benefit from the same tips provided for audio podcasts. Plan ahead, think in segments, use multiple people for variety, and all the rest. Beyond those tips, you need…
Read MorePlan your marketing podcast
It seems like everyone is talking about podcasts these days—those audio files that play on iPods and MP3 players. If your idea of a great podcast is a longer version…
Read MoreThe useless web metric of the day
I once read about a railroad company that found that most accidents involved the caboose, so they decided to leave off the caboose from then on, for safety reasons. I…
Read MoreWhat’s Google’s real market share?
Rich Skrenta did some quick calculations based on search referrals from a few large sites—his research shows Google’s real market share might be as high as 70%. Ironically, yesterday was…
Read MoreMultivariate testing in action
I’ve written before about multivariate testing, the best way of optimizing your Web site to drive conversions. I was lucky today to speak with the president of ReallyGreatRate.com, Matt Schaub,…
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