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Measuring brand awareness for free

Often, I work with marketers who aren’t ready to expand their horizons to Internet marketing. They remain mired in the old TV and print habits, religiously comissioning expensive surveys to…

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Brighter, cleaner, cheaper marketing

I spoke before an interesting group last night at the Westchester Advertising Club, a 40-year-old organization of marketers from that suburban county north of New York City. My slides for…

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The secret of good copy

It would be annoying for me to link to grokdotcom every day, so I don’t. But if you don’t have it in your regular rotation of RSS feeds, what are…

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Wanna try semantic search yourself?

Most of you know that my job focuses on IBM’s OmniFind enterprise search and text analytics products. And I’ve written before about semantic search—I’ve even written about what semantic search…

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Adobe Luminaries webinar

Steve Gehlen of the Internet Strategy Forum brought me to the attention of the folks at Adobe who run the Luminaries series of Webinars, and I was honored to deliver…

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10 tips for Internet marketing

I thoroughly enjoyed participating in the Online Marketing Update held at the Darden School of Business at the University of Virginia yesterday. Corporate executives rubbed shoulders with MBA students and…

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Online reviews mean sales

Earlier this year, I asked whether manufacturers would post product reviews. Many retailers are doing it, of course, but too many manufacturers think allowing their customers to review their products…

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Ask for help from your critics

I’m still in the middle of reading Outside-in Software Development, which reminded me that one of the easiest ways to improve a software product is to involve customers who hate…

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