Joseph Weizenbaum, a venerated pioneer at MIT AI Labs demonstrated the first chatbot in 1966. He named her Eliza after the leading character in My Fair Lady. In the play, Prof. Henry Higgins transforms Eliza…
Read MoreAugmented / Virtual Realty ( AR/VR )
Augmented Reality Marketing Is Becoming Normal: 5 Applications to Consider
Augmented reality (AR) adds virtual elements into the real world, helping people have highly immersive and memorable experiences. According to statistics from International Data Corporation (IDC), worldwide spending on AR…
Read MoreRod Thorn: Prognostications, Predictions and Hot Topics for 2020
Below is a continuation of our Prognostications, Predictions and Hot Topics for 2020 post. Learn what Rod Thorn predicts is in store for us in 2020 and beyond: Artificial Intelligence…
Read MoreCustomer Support: How AI is Changing the Game
AI has managed to revolutionize many industries from tech, to business and healthcare. Specifically, the role of AI in customer support (CS) has continued to expand. Once a reactive team…
Read MoreLooking Glass Factory: Is it AR for the Rest of Us?
I recently had dinner with Shawn Frayne, founder and CEO of Looking Glass Factory, a startup with offices in Brooklyn and Hong Kong. He’s the sort of entrepreneur who is Hell bent…
Read MoreIntroducing Human-Augmented AI
For more than 60 years, proponents of artificial intelligence have been divided—often acrimoniously—into two camps: autonomy vs. augmentation. Autonomy proponents advocate the digital replacement of human workers in the name…
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