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We get it: digital marketing analytics can be by turns annoyingly opaque and jaw-droopingly obvious. With a little effort and perhaps some...

Any sufficiently advanced technology is indistinguishable from magicArthur C Clarke A few weeks ago, Tim Peter and I...

There is no question that Millennials or Generation Y consumers (born between 1980 and 2000) are an unusual breed, with very different values, buying...
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If you’re not measuring it, it doesn’t matter. And if you’re doing any sort of digital marketing, including content marketing, you’d better be...

Internet luminary John Battelle is famous for describing Google as a "database of intentions." Back in 2003, it was a critical insight, that...

Many small businesses are tied to the way they have always done business, but new technology emerges every day to offer a more streamlined...
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According to The Guardian, 60% of online advertising spending is going to fraudsters. Even if you don't believe that (I do), suppose it was...

Clients ask us all the time to help them with the right characteristics for personas--which are essentially market segments. We use what we call...
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One thread that binds my career is top-of-funnel content. I've co-written two books on the importance of early-stage content and how to identify...