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Federated search, sometimes called metasearch, has been the filling up conference agendas for years, and The Search Engine Meeting this week was no exception,...

Blogs. Wikis. Podcasts. Mashups. Weird new words for a weird new marketing on the Web. Those are the tools of Web 2.0, a trendy...

150 folks turned out at the Fairmont Copley Plaza in Boston for The Search Engine Meeting. I was pleased to be able to...

If you are in the Boston area, I will be appearing at the Search Engine Meeting, speaking at around 10 am Monday on the...

I spent a very interesting day yesterday at the Reaching Your Global Customers conference in Lanacaster, Pennsylvania, hosted by the World Trade Center. ...

Thanks to those of you who tuned into Friday's Webinar. You can listen to the recording for Driving Demand from Site Search to see...

I am appearing at an e-Commerce Leadership Webinar this Friday at 2 pm US eastern time to explain how you can use your site...

Way back in 2001, noted usability expert Jared Spool offered a key insight into shopper behavior. Shoppers buy more when they have no need...

Have you ever wondered exactly what tasks your site visitors undertake when they are shopping for something on your site? If so, you may...