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Werner Heisenberg, the legendary physicist, once said, “...the Universe isn’t stranger than you think; it’s stranger than you can think.” In some ways,...
customer experience

'Customer experience' refers to putting the customer and their needs at the center of everything a company does. It means identifying all the touchpoints...

My days are divided between teaching professionals how to change their careers and teaching companies how to change their cultures--both of whom want to...

Digital marketing is an important area of focus - often the primary area of focus - for small businesses. However, while the landscape quickly...

Social media existed long before the Internet. Persians in 550 B.C.E. are credited with creating the first rudimentary postal...

Before I start my post, I’d also like to invite you to the next Biznology webinar on May 1 where Mike...

Those who are offering home improvement services face a stiff competition. With this, it is critical to think of a way to...

Already in 2018, we have witnessed traumatic events that have galvanized a surge of activism from three sources which heretofore have been either dormant...
who dis?
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If you haven't been writing about what you know about marketing, public relations (PR), digital advertising, social media marketing,