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Most of you are familiar with the six sigma programs that have raised quality standards for products and processes around the world. Six...

If you haven't heard about Eurekster, you should check out their Swicki search engine. Swicki provides a way of applying the...

Usually when we talk about "fear of the unknown," we are referring to that gnawing, scary feeling inside when we don't know what will...

Some of my favorite conference sessions to speak at are the "Site Clinics"—where the audience members shout the URLs of their own sites and...

Wondering how podcasts and other audio files are found by search engines? Find out in my June Biznology newsletter in an interview with two...

Blogs. Wikis. Podcasts. Mashups. Weird new words for a weird new marketing on the Web. Those are the tools of Web 2.0, a trendy...

I spent a very interesting day yesterday at the Reaching Your Global Customers conference in Lanacaster, Pennsylvania, hosted by the World Trade Center. ...

How many times have you sat in a conference room, sifting every last detail of the proposal? And how many times have you spent...