Biznology

10% Off SoloSegment Site Search Inspector After Free Trial

Customer Experience

How to prioritize CX projects

Right now, 9 out of 10 companies say they need to transform, and upwards of 60% of companies worldwide are in the midst of digital...
customer experience

'Customer experience' refers to putting the customer and their needs at the center of everything a company does. It means identifying all the touchpoints...

Before I start my post, I’d also like to invite you to the next Biznology webinar on May 1 where Mike...

Most companies conduct various types of research to understand the needs of the market. These may include primary research, 3rd party research,...

It’s always possible to have a bad digital customer experience if you lack the skills or investment to create one. But it’s equally possible...