Biznology
Where business and technology create a winning customer experience.

Social Media Marketing

If you've been online in the last few weeks, you probably heard that BlackBerry made a pretty silly...

Happy New Year, everyone. This is the time of year where everyone makes predictions to show off how smart they are. At least they seem smart...

One of the most common questions executives ask as their organizations embrace internal social business platforms goes like this: I see the value and...

For years, I struggled to explain to my mom what I do for a living. Now, I struggle to explain what I do for a...

Maybe the revolution will not be televised but it will certainly be tweeted.  If you thought "it only takes one person to change the world"...

There have always been marketers who rely on subjective data and unsubstantiated hypotheses. They have a point of view, are comfortable with their perspective...

The ability to identify relevant trends and stay one step ahead of them is crucial for keeping brands fresh and vibrant. There are 3...
video

My webinar yesterday was about the dangers of social media listening. It just happened again. You’re staring at the dashboard of that slick social media...

If you reach out to someone with a great idea or fantastic offer via email and you don't hear back, never assume you've been...

Webinars

video

Yesterday, Rob Petersen presented our January webinar about competitive intelligence tools. Here's what it was all about: "Know your enemy and know yourself and you...