Biznology
Where business and technology create a winning customer experience.

Social Business

Maybe the revolution will not be televised but it will certainly be tweeted.  If you thought "it only takes one person to change the world"...

The ability to identify relevant trends and stay one step ahead of them is crucial for keeping brands fresh and vibrant. There are 3...
video

My webinar yesterday was about the dangers of social media listening. It just happened again. You’re staring at the dashboard of that slick social media...

One of the biggest problems I have as a small businessman is keeping track of everything:...

A question I often hear when speaking about how social collaboration technologies can make us all more productive is: if the organization becomes more...

It used to be relatively easy to determine who was a competitor and who was not. Competitors were, simply put, one’s rivals. They were...

Many change management and social business consultants will tell you this: to ensure success in your social business implementation, you must get broad executive...

Having spent most of my career in the enterprise space, I am enjoying the diversity of consulting with both for-profit and non-profit organizations.  I...

Large and small businesses alike have spent the better part of the past half-decade trying to...

Webinars

video

My webinar yesterday was about the dangers of social media listening. It just happened again. You’re staring at the dashboard of that slick social media...