Biznology
Where business and technology create a winning customer experience.

Reputation Management

The ability to identify relevant trends and stay one step ahead of them is crucial for keeping brands fresh and vibrant. There are 3...

Old time B2B marketers would see these two words as polar opposites in the marketing continuum and would define them as: Branding – a market...

I've had the opportunity to see a few crisis management situations in my time. (I'm old.) The ones that have worked out the best...

More companies are adding cause related or social responsibility initiatives, especially since this appeals strongly to millennials. But will investors accept this, since many...

By now, the free world has become privy to the awful video of Ray Rice's lowest moment, when...

If you've discovered revealing photos or videos of yourself online, here's what you do next: Call a Lawyer Immediately While there's no guarantee, the quickest way...

While the storm surrounding the leak of the intimate and personal photos of 101 starlets, actresses, singers, and athletes seems to be abating, the...

"Disruptive innovation" seems to be the current hot trend for many management gurus, but it certainly has big risks too. An alternative for many...

For the past hundred years of marketing that's what we've been doing; we're looking backwards, trying to piece together an incomplete view of how...

Webinars

video

My webinar yesterday was about the dangers of social media listening. It just happened again. You’re staring at the dashboard of that slick social media...