Biznology
Where business and technology create a winning customer experience.

Interview

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A couple of weeks ago, Todd Schnick, editor-in-chief of IntrepidNOW, interviewed my co-author Bill Hunt and me about the Third Edition of Search Engine...

One of the more astonishing things about the social media revolution is that companies have had to dramatically loosen the reins on employees speaking...
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How can a lawyer explain Google Bowling? Nicolas Wells is not your ordinary lawyer, that's how. He has been practicing intellectual property law for...

Have you been keeping up with the upcoming sea changes in top-level domain (TLD) names? If you thought that we'd live with .com, .net,...
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Today's interview is with Ted Ulle, the Senior Search Analyst for Converseon, and an administrator at Webmaster World (tedster), one of the foremost...
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Not long ago, I reviewed the latest edition of Terms of Engagement, the great book on organizational change by Dick Axelrod that helps...
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Andrew Goodman is a writer, paid search expert, and SearchManager Advisor to American Express OPEN, the credit card AMEX markets to small businesses....

I had the pleasure of speaking at the same private client event as Dennis Haugan, the Senior Director of Web Marketing Strategy at T-Mobile...
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You might not have thought much about how your bank treats you. In a world of drive-through windows and automated teller machines, you might...

Webinars

video

With the rise of smart phones and social media, it can be easy to overlook the central role your website should be playing in...