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Are you telling your customers off?

Do you consider yourself customer-friendly? Always looking to start the conversation—or continue it? You might be surprised to find that a common practice is undermining any friendly sentiment your e-mail…

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Mama don’t take my Google Chrome away!

Just a few years ago, browsers were boring. Well, make that “browser was boring” because essentially Internet Explorer was the only browser. But now Safari, Firefox, and, today, Google Chrome…

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