Biznology
Where business and technology create a winning customer experience.

Last week, I talked about how you really do know what to say in social media. I got lots of nice feedback on...

Last week, I talked about using the long tail of blogger outreach--the idea that you can't pin your...

I will admit that I am on the higher end of the social media user scale with regard to age. If you are that...

Webinars

video

My webinar yesterday was about the dangers of social media listening. It just happened again. You’re staring at the dashboard of that slick social media...