Biznology
Where business and technology create a winning customer experience.

Last week, I talked about how you really do know what to say in social media. I got lots of nice feedback on...

Image by Scoobyfoo via Flickr When I was in...

Last week, I talked about using the long tail of blogger outreach--the idea that you can't pin your...

I will admit that I am on the higher end of the social media user scale with regard to age. If you are that...

Webinars

video

Yesterday, Rob Petersen presented our January webinar about competitive intelligence tools. Here's what it was all about: "Know your enemy and know yourself and you...