Biznology
Where business and technology create a winning customer experience.

I try to read through my RSS feeds every day. Today I stumbled upon an article by my friend Christopher S Penn, entitled...

Image via Wikipedia Sometimes...

Have you ever heard the expression in business saying that things won't be able to change until we have "clean air"? It's an...

Maybe you've never given a thought as to who might like your content. I mean, you're not trying to win a beauty pageant here--you...
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You probably know Frank Reed from his work as editor of Marketing Pilgrim and from his weekly Frank Friday posts on this blog. But...

Most of you probably are familiar with behavioral retargeting, a technique where marketers follow up with shoppers who haven't completed purchases. It's become a...

Gentle reader, I am about to provide you the most blatantly obvious advice you'll ever receive. No need to thank me. I'm happy to...

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With the rise of smart phones and social media, it can be easy to overlook the central role your website should be playing in...