Biznology
Where business and technology create a winning customer experience.

I have sometimes joked in the last couple of years that I have time...

In my post this week at Search Engine Guide, I explore how Web design might soon become...

Banking heavyweight Chase has been blanketing the airwaves with a commercial that must be effective for...

Last week, I wrote about an up-and-coming player in multivariate testing, SiteSpect, which allows you...

I've written in the past on multivariate testing, which I believe is one of the most...

You might be one of those people that, to your horror, discovered that big chunks of your Web...

Perhaps the biggest change that the Internet has brought to marketing is its change in tone. Customers will no...

I had a chance to present today to a big crowd at the Enterprise Search Summit...

Recently I complained that it's harder than ever to get interested in new search engines. So,...

Every profession has its professional society, but you'd imagine that the PR profession's own society would do a...

Webinars

video

Yesterday's webinar with Ruth Stevens and me was about making sure the leads you send to your sales team are qualified and the process...