Biznology
Where business and technology create a winning customer experience.

Yeah, I'm as tired as you are of appending 2.0 on the end of every 20th century concept out there, but what do we...

You've got a metrics solution for Web pages. It might be Google Analytics or it might be something else, but you can count your...

Google has a reputation as an innovator, but in personalization, they've been anything but. As I pointed out...

Now suppose you wanted to buy your special someone a nice diamond ring. You'd probably type "diamond ring" into Google, right? So would I....

Most of us find people the same way we find information, by firing up Google or our personal favorite search engine. I have been...

If you been following this blog, you've doubtless read my initial post about using SiteTruth, which employs real-world methods to investigate online advertisers....

I got a Google Alert of a site that used my name the other day, and was a bit surprised at the source—a self-described...

I spoke to about 80 people today at Search Engine Strategies in New York City on...

Yesterday, I shared my slides and some ideas sparked by our panel session at Search Engine Strategies in New York. The room was packed...

Webinars

video

With the rise of smart phones and social media, it can be easy to overlook the central role your website should be playing in...