Biznology
Where business and technology create a winning customer experience.

Some of you veteran marketers know TV advertising very well. You might have spent years buying network television spots and, in recent years, you've...

While I was at the Software 2008 conference in Oslo (organized by the Norwegian Computer Society), MediaPlanet asked me a series of questions and...

Internet marketing changes quickly, so we all need to keep up. I attend a lot of conferences, but one stands out for me as...

It's nice to be back after a long vacation. My vacation actually ended yesterday, when I spent the day in Philadelphia at the ExL...

I remember working with a software vendor a few years ago to negotiate a license agreement. I don't think I am a push-over, but...

I gave a speech Monday in Oslo on Do It Wrong Quickly and, as usual, the best parts of the speech for me...

I posted yesterday on the Software 2008 talk by JupiterResearch's Edward O'Hara on the Key Trends in 2008, but those trends weren't the...

I gave a speech yesterday in Oslo on Do It Wrong Quickly and you can download the slides for the talk if you...

Most people don't know who Thor Heyerdahl was. I'm old, so I do, but I have to admit that I hadn't thought about him...

Webinars

video

With the rise of smart phones and social media, it can be easy to overlook the central role your website should be playing in...