Biznology
Where business and technology create a winning customer experience.

It was fun speaking to the American Marketing Association in Boston today as part of their Hot Topics series. It was an honor being...

Earlier this week, I spoke with Stephan Spencer about search marketing, especially involving the problems you face in a large organization trying to improve...

My Web host has been having major problems, so my blog has been down since last Thursday. Here is the post that I planned...

I wrote a few days ago about privacy policies and got several people asking, "So who has a good privacy policy? Well, lots...

Today is the big day that Amazon takes down the "preorder" sign and starts accepting regular orders for my new book. It's not exactly...

Sometimes I ask marketers about what processes they use and it's a good test to see who works in a big company and who...

Some folks have been asking me what blogs I recommend for a while now. I know that everyone else has a blogroll—maybe that is...

All the experts tell you to have a privacy policy, so I will tell you that, too. (Otherwise I have to turn in my...

I've tried to avoid worthless posts plugging my new book (in favor of wothwhile posts plugging my new book) but I just got a...

Webinars

video

This webinar is about how to conduct an effective link building campaign. You know quality links are essential to improve organic search, but link building has...