Biznology
Where business and technology create a winning customer experience.

It was fun speaking to the American Marketing Association in Boston today as part of their Hot Topics series. It was an honor being...

Earlier this week, I spoke with Stephan Spencer about search marketing, especially involving the problems you face in a large organization trying to improve...

My Web host has been having major problems, so my blog has been down since last Thursday. Here is the post that I planned...

I wrote a few days ago about privacy policies and got several people asking, "So who has a good privacy policy? Well, lots...

Today is the big day that Amazon takes down the "preorder" sign and starts accepting regular orders for my new book. It's not exactly...

Sometimes I ask marketers about what processes they use and it's a good test to see who works in a big company and who...

Some folks have been asking me what blogs I recommend for a while now. I know that everyone else has a blogroll—maybe that is...

All the experts tell you to have a privacy policy, so I will tell you that, too. (Otherwise I have to turn in my...

I've tried to avoid worthless posts plugging my new book (in favor of wothwhile posts plugging my new book) but I just got a...

I am behind reading my blogs and just caught up today with a great post from last week on grokdotcom that demonstrates how...

Webinars

video

Yesterday, our author Tim Peter presented our latest Biznology webinar about digital marketing trends for the next year.  Is your competitive...