Biznology
Where business and technology create a winning customer experience.

All right, all right, it's just an expression. I've only gone fishing twice in my life and I am not going to go ice...

One of the things I try to do sometimes in my blog is to reiterate...

Maybe it's all in the tone of voice. When I see the question "What are you doing?" my first impulse is to say, "Oh,...

In some companies, there are never any "problems," just "challenges" or "opportunities." But what do you do when faced with an insurmountable opportunity? It...

I had several interesting responses to yesterday's post on corporate blogging, so I thought I'd come back and hit the topic again today....

A few folks, after reading yesterday's post on the Blog Council, thought I was being too hard on them for not accepting comments...

Are there times when it is acceptable to have a one-way message? Sure, but blogs are not the place to do it. If you...

Every Internet marketer has heard about search spam, the unethical tactics that so-called "black hat" search marketers use that violate the search engines' terms...

As you know, each month I give away a free copy of my book to the best case study submitted embodying the principles of...

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With the rise of smart phones and social media, it can be easy to overlook the central role your website should be playing in...