Biznology
Where business and technology create a winning customer experience.

After my recent post on the Three R's of Web Marketing, I was challenged on the premise of being real with customers. Is...

RSS Ray has posted a podcast the interview he did with me on Wednesday on his Online Marketing Radio Show on WSRadio. We had...

Tune in today to WSRadio at 1 pm ET to hear me interviewed by RSS Ray on his Online Marketing show. Ray will...

I was recently interviewed by Lorie Parch as part of her preparation for a course on content-driven Web sites, offered by Mediabistro. Lori...

It's always nice when your book is cited, so we were very happy to see Kelly Shermach extract some advice for her recent...

I rarely post personal entries, but this story is so big that I can't resist. Danny Sullivan, the leading advocate for the search marketing...

The Web has forever changed marketing, but one of the ways that is often overlooked is its effect on traditional market segmentation. In a...

Webinars

video

Yesterday's webinar with Ruth Stevens and me was about making sure the leads you send to your sales team are qualified and the process...