Biznology
Where business and technology create a winning customer experience.

My Search Engine Marketing, Inc. co-author, Bill Hunt has collaborated with me on another article. This one's called "Improve Search Marketing for...

My co-author of Search Engine Marketing, Inc., Bill Hunt collaborated with me on an article posted today on IBM's developerWorks. The piece, called...

Have you ever wondered exactly what tasks your site visitors undertake when they are shopping for something on your site? If so, you may...

E-mail marketing can be exquisitely targeted or it can be spam, depending in large measure on the work done by the sender to ensure...

Multifaceted search is a passion of mine—I have seen this technique improve experiences in both e-Commerce and other information retrieval interfaces. But, as...

What ever happened to brand loyalty? In bygone days, retailers were powerful brands, but today that power has been supplanted by Google. When shoppers...

It was great to have a chance to do three sessions yesterday at Search Engine Strategies in New York. I served on the panel...

Working as a Team might sound all touchy-feely, but for large sites, there is no other way to succeed at search marketing. So many...

Webinars

video

Yesterday, our author Chris Abraham  presented our latest Biznology webinar about how to grow your social media influence.  Whether you’re...