Biznology
Where business and technology create a winning customer experience.

I had a truly infuriating experience with a local brick and mortar luggage store, and it got me to thinking, "Why didn't I buy...

It took a year to write, but it's finally available. Today is the day that Search Engine Marketing, Inc. hits the street. My...

Google's AdWords paid search program has always been designed to be different from Yahoo!'s competitive program—AdWords is less work to operate but Yahoo! is...

Google's latest patent filing—for their vaunted ranking algorithm—has been analyzed to death by search experts the last few weeks. This month's Biznology Newsletter analyzes what...

Every search marketing expert will tell you that one of the best things you can do for your site is to submit it to...

We've talked before about MSN continuing to innovate in its search offering as it tries to gain share against Google and Yahoo!, but...

Webinars

video

Yesterday's webinar with Ruth Stevens and me was about making sure the leads you send to your sales team are qualified and the process...